Privacy Policy
2026-11-12
Kikoe helps you learn Japanese from audio and video you choose. This page explains what leaves your device, why, and what we keep.
What we process
When you import audio or video, the file (or the part you choose) is uploaded to our servers on Cloudflare. It is transcribed by our speech recognition providers (Soniox, with Groq as a fallback) and the transcript is translated into your language. The media, transcript and translation are stored in your account so your lessons open on your devices.
Your account
Importing needs an account: Sign in with Apple or an email address. We store your account identifier, your email address if you share it, your daily usage, and the App Store transaction IDs of your purchases so your membership works on all your devices. Email for verification and password reset is sent through Resend.
On your device
Shadowing recordings are made and played only on your device and are never uploaded. Saved lessons are kept on your device for offline listening.
Notifications
If you allow notifications, we store your device's push token to tell you when a lesson is ready. Notifications contain no lesson content.
Purchases
Subscriptions are sold and processed by Apple. We never receive your payment details.
No tracking
Kikoe has no advertising, no third-party analytics and no tracking across apps or websites. This website sets no cookies.
Deleting your data
Delete a lesson in the app to remove its media and transcript from our servers. To delete everything, go to Me › Account › Delete Account; your account, lessons and sign-in records are removed. Cancel any subscription in your App Store account settings.
Changes and contact
If anything here changes, we will update this page and the date above. Questions: support@tocktoy.app.