Support

Questions, problems or ideas? Write to support@tocktoy.app — we usually reply within two working days.

My import is taking long

The opening is usually ready within a minute and the rest follows. You can leave the app; with notifications on, Kikoe tells you when it is ready. Progress is under Processing in the Library.

I ran out of minutes today

Your remaining minutes are shown on the Me tab and before each import. They reset every day; Kikoe Pro raises the daily allowance.

Restore a purchase

Open the Pro page and tap Restore Purchases, signed in with the same Apple ID you bought with.

Cancel a subscription

Settings › your name › Subscriptions on your iPhone, or the App Store account settings.

Delete my account

Me › Account › Delete Account removes your account and lessons from our servers.